Mapping Your Supply Chains | Quality Digest

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Fortunately, there is a great way to gain visibility into your supply chain with a reasonable investment of resources: Map the supply chain for one of your key products. People are driven by visuals; it’s easier to understand a map in comparison to reading a lot of numbers on a spreadsheet. Through a visual, it may become apparent where you need more robust safety stock and inventory buffers, or how you can reduce variability.

Identify key supplier relationships: This refers to your suppliers’ suppliers. They are your tier 2 and tier 3 suppliers.

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You might be surprised where your tier 2 and tier 3 suppliers are located. You may be more dependent on overseas shipping than you think. Or you may want to pursue other options for your most critical materials or hard-to-find parts. This will help identify potential bottlenecks and opportunities for improvements.

Key steps to mapping a supply chain

Customer Care

Mapping Your Supply Chains

A way to visualize and help prioritize risks, actions

You’ll get the most out of a supply chain mapping initiative by working with a partner who understands the many dynamics involved and can guide you through the details. The CIRAS program includes a weekly one-hour session to discuss a new topic and clarify how to complete the task.

One week the topic may be categorizing and segmenting purchased parts. Some parts (such as semiconductors) are subject to many outside forces, some unique parts might be hard to source, and others may be more critical to your product. You can map any or all of these factors.

Map: Identify routes and transportation modes, which can reveal excess movements and risks from weather or port congestion.

You can start by collecting the data and creating an actual map that shows where you get your materials, where your suppliers get their materials, and where and how you ship your goods. Summarize your supplier information and build in some supplier performance indices.


It’s easier to understand a map in comparison to reading a lot of numbers on a spreadsheet. Credit: iStock/traffic_analyzer

Create supplier risk index: The risk factors are coupled with your specific concerns (e.g., supplier’s on-time performance, responsiveness) to create a weighted risk score or index for each supplier. This feeds into the traditional risk review of the overall supply chain.

A mapping exercise will help you identify risks and opportunities in a way that will resonate across your organization. Just as value stream mapping provides a window into the operation inside your facility, supply chain mapping will help you provide a road map for a wider, overall supply chain risk-management review.

Your mapping partner will be able to help you identify your tier 2 and tier 3 suppliers. You can ask your suppliers for help with this, but you may only get a name; you may need to use a neutral third party to learn more. You may also learn which of your partners want to be more relational vs. transactional. Are they eager to work with you? Do they even respond to your request?

Published: Tuesday, February 27, 2024 – 12:02

As a manufacturer, you understand that supply chain disruptions happen all the time. What you don’t know is when or how they will affect your operation and business. But assessing your supply chain risks and implementing good supply chain management practices can be daunting. This is especially true if you are among the many manufacturers that don’t have dedicated supply chain personnel or formal training and tools for supply chain and inventory management.

Your local MEP center can help you with a defined process to map your key supply chains.

This article originally appeared in IndustryWeek. It was published Jan. 16, 2024, in the NIST Manufacturing Innovation blog.