نویسنده: Quality Digest

‘I understand your frustration.” Really? My bank account is overdrawn. I’ve bounced two checks, and it’s because you made a mistake. Unless you’re also having fees charged to your account, I’m not feeling it. “We apologize for any inconvenience this may have caused.” That’s what I was told after my flight was canceled at the… ادامه خواندن Oh No! You’ve Been Customer Serviced

The famous football coach Vince Lombardi purportedly said that “Winning isn’t everything; it’s the only thing.” (According to Bartlett’s Familiar Quotations, in a 1962 interview Lombardi said, “Winning isn’t everything, but wanting to win is.”) In light of numerous corporate disasters related to environment, social, and governance (ESG) metrics, somebody needs to step up and… ادامه خواندن Profit Isn’t Everything, But It’s the Final Score

(KonnectAi: Montreal) — KonnectAi, a leader in AI visual inspection systems and a flagship technology offering from Electrical Components International (ECI), announces its collaboration with Google Cloud, officially launching its AI-powered quality inspection platform for manufacturers. KonnectAi will help manufacturers optimize quality inspection and ensure product traceability so they can increase efficiency and scale their… ادامه خواندن KonnectAi Launches AI Quality Inspection Tool for Manufacturers

(Morehouse Instrument Co.: York, PA) — A trio of metrology industry veterans with more than 100 years of experience has co-authored a guidebook, Decision Rule Guidance, 1st Edition 2024, available for download. The book, co-authored by Henry Zumbrun of Morehouse Instrument Co., Greg Cenker of IndySoft, and Dilip Shah of E = mc3 Solutions, offers… ادامه خواندن New Book Demystifies Metrology Decision Rules

Who cares about succession planning? As an organization or an aspiring senior leader, you must care. Proper succession planning by an organization and its senior leaders is one of the keys to organizational resilience and long-term success. I know this from many Baldrige Award-winning organizations that have done effective succession planning and continued to thrive… ادامه خواندن Senior Leadership Succession Planning: Who Cares?

(Emergent Vision Technologies: Port Coquitlam, British Columbia) — Emergent Vision Technologies, a pioneer in high-speed GigE Vision cameras and zero copy and zero-loss vision technologies, announced a further expansion of its powerful eCapture Pro software to include two new intuitive image processing tools: FlexProc and FlexTrans. Emergent’s eCapture Pro software allows users to fully integrate… ادامه خواندن Emergent Vision Software Extends Its eCapture Pro for Image Processing

(Accendo Reliability: Los Gatos, CA) — Accendo Reliability has announced its upcoming webinar, “Greed, Fear, Failure in Product Development.” Date: May 7, 2024, 9 a.m. PacificSpeaker: Greg Hutchins, managing director of quality and engineeringTopic: “Greed, Fear, Failure in Product Development” Suppose a startup is building an artificial intelligence risk management framework (AIRMF) app. The people… ادامه خواندن Webinar: ‘Greed, Fear, Failure in Product Development’

With a career of more than 40 years in the manufacturing industry, I look back now and see that I was greatly influenced by my father, who worked for an engineering firm. He shared his vast mechanical know-how with me. The two of us worked on many projects together, including rebuilding my car’s engine—an experience… ادامه خواندن Women in Manufacturing: Making It Happen in a Man’s World

Body (Advanced Illumination: Rochester, VT) — Advanced Illumination, the originators of LED lighting for machine vision, is releasing a new class of LED lighting controllers aimed at revolutionizing machine vision system building by simplifying camera, light, and I/O accessory interconnectivity. This machine vision solution cuts down on cost and setup time by operating as the… ادامه خواندن Advanced Illumination Introduces Light Hub for Zebra Smart Cameras

The current alleged quality problems with the Boeing 737 underscore the importance of zero tolerance for poor quality. No manufacturing or quality professional should ever compromise on this issue. Most importantly, the potential consequences to customers but also to the organization are simply not worth the risk. Regarding the door-plug blowout on an Alaskan Airlines… ادامه خواندن All My Sons: A Short Ethical Case Study